Frequently asked questions
We answer frequently asked questions about tickets, reductions and general questions about the Gornergrat.
What discount will I receive if I have a GA travel card or a half-fare travel card?
Holders of a GA/half-fare pass will receive a 50% discount on the normal ticket price. Prices & reductions.
What discount will I receive with a Swiss Travel Pass?
Holders of a Swiss Travel Pass will receive a 50% discount on the normal ticket price. All reductions and seasonal prices can be found here: Prices & reductions.
Can I reserve seats for the train up to Gornergrat?
No, a seat reservation is not possible but with the so called "Priority Boarding" you have the possibility to get a preferential boarding. Tickets for this exclusive access - before the usual entrance - can be bought online for a fee of CHF 7.- per person.
Is my ticket valid for a specific departure only?
No, your ticket is valid for whichever train you choose to take on the date specified.
May I get off and on again during my journey?
Yes. You may use your ticket to get off at every way station and then get on again later and continue your journey. However, each section may only be travelled once.
How long is a return ticket valid?
Return tickets are valid for 10 days.
Is the Gornergrat worth the money?
Yes, of course! With the trip up the Gornergrat, you experience a 30-minute train ride with the cog railway from 1600 to 3100 metres above sea level. You have a view of the Matterhorn throughout the entire journey. The fare to the Gornergrat also includes admission to the Zooom the Matterhorn multimedia world of experience. Note that you have a 50% discount on the ride up the Gornergrat with various season tickets. Prices & reductions.
Gornergrat or Jungfraujoch?
The Matterhorn belongs on the bucket list of every visitor to Switzerland. On the Gornergrat you have a permanent view of the Matterhorn and the surrounding mountains with 29 peaks over 4000 metres high.
Can I travel up the Gornergrat in a wheelchair?
Yes. Every train has a low-floor car that enables you to board easily in a wheelchair. There are wheelchair-accessible toilets on the Gornergrat in the Kulmhotel Gornergrat.
Is there a restaurant on the Gornergrat?
Yes. There is a self-service restaurant that is open year-round and a full-service restaurant that is open during the regular season.
How high is the Gornergrat?
The Gornergrat station is 3089 metres above sea level. You can then take a lift or a footpath up to the viewing platform. This is at 3100 metres above sea level. From here you have a view of numerous peaks that are over 4000 metres high.
Is there a minimum age or an age limit for travelling up the Gornergrat due to the high altitude at the top?
No. Every visitor is personally responsible for ensuring that they are sufficiently acclimatised to the altitude. For the newborns: Please check travelling options with a doctor.
Is there free Wifi?
Yes there is. We provide free Wifi in Gornergrat Bahn stations and on board of the trains as well. We look forward to your pictures on Instagram & Co.
Is it allowed to fly drones on the Gornergrat?
For safety reasons, it is prohibited to deploy drones in the vicinity of the stations, transport facilities and the slopes. Notwithstanding the above, the privacy of all individuals in Gornergrat Bahn's sphere of activity must be respected. Without formal authorization from Gornergrat Bahn (firstname.lastname@example.org), it is not permitted to fly drones within 100 metres of a gathering of people or any of the areas specified above. Please also note the regulations of the Zermatt airspace, which is used in particular for air rescue by Air Zermatt.